Guide / holder
12 Month Return to Base Warranty
Why Shop at Office Connect?
NZ owned & operated
That’s right, we are 100% New Zealand owned and operated with our team based in our Tauranga Retail store where you can reach us by phone, email & live chat.
Safe buying from a trusted company
Office Connect is a retail and online store has been operating for over 5 years. We are shipping thousands of items out every month across New Zealand.
Order status updates
If you place an order with us you will be updated by email when your order is processed to the warehouse through to your order shipping out .
We Dispatch same day.
All the stock available in New Zealand Warehouse so If you place your order Monday-Friday, and provided the item is in-stock and payment has been confirmed by us by 2pm, we should be able to ship your order out the same day. Orders placed during a weekend or public holiday will be processed the next business day.
We have 30 days return policy
If you changed your mind or made an incorrect choice about a product? We can offer a 30 days return policy. All we require is that the product is unopened and the packaging is in its original new condition. This excludes any specially ordered items, software licenses and/or extended warranties.
We provide Secure online shopping
Our payment gateway is guaranteed secure so you can shop in confidence. We use Strip, Amex, Apple pay, Shop Pay Payment Express as our payment gateway provider for all credit card transactions which offers the industry standard protection for absolute security & privacy.
Price match Guaranteed
If you see the lower price somewhere else, please contact us to about the price match. Also we benefit from our great supplier relationships and buying power to always offer you great deals.
Great customer service
We have a proven record of excellent support and service. We’re real people, ready to help via phone, email and offer a live chat service so you can instantly chat online with our staff with any questions you may have. If you are still not sure, please check out our customer feedback page to see what real customers have to say about us.
Your Success is Our Goal
Office Connect is a trusted retail and online store located in Tauranga New Zealand.
Q. Where are you located and where all the products get shipped from?
A. We are a retail store located in New Zealand and all the products are available in New Zealand warehouse. We dispatch the orders same day if we receive it before 2PM. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
Q. How long will it take to get my order?
A. All the orders received by 2pm will be processed and dispatched same day with overnight courier. Rural and heavy items deliveries may take 1-2 days extra. To find out the delivery time frame for bulky items you can contact us.
Q. What shipping carriers do you use?
A. We use Courier Post, New Zealand Courier, Post Haste for small items and for large and bulky items we use Fliway and Mainfreight.
Q. Can I return my product?
A. We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Q. Can I get my product personalized?
A. It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.