Price Beat Guarantee

At Office Connect, we don’t just say low prices we aim to live them.

Our Price Beat Guarantee (PBG) means that if you find a lower priced
identical stocked item that's in stock with a competitor (even if it's on sale),
we will not only match it, we'll beat it by 5%.

How do I obtain the 5% reduction?

It’s as easy as 1,2,3. You can obtain the PBG by visiting your local Office Connect store or by calling at 0800300055. You cannot obtain the PBG via our online store.

1. Record the price

This can be a catalogue clipping, screenshot on your phone, webpage or similar.

2. Let us know

Give us a call or drop in to Office Connect store with your record of the cheaper price.

3. Match and Save

Once approved, we’ll give you 5% off the matched price and you’ll head home happy.

The PBG cannot be applied to purchases made online.

What items does the 5% reduction apply to?

Our guarantee applies to all identical products and services that are:

  • Stocked at Office Connect
  • In stock at our competitors and
  • Not excluded from the PBG (see below)

What is excluded from the Price Beat Guarantee?

  • Cashback and coupon offers (i.e. supplier cashback or reduced price available via paper coupon or electronic codeword)
  • Commercial quantities and pricing (i.e. a reduced price not available to the public)
  • Stock liquidations (i.e. competitor clearance products or goods sold by a business placed into receivership)

What about online stores?

Our Price Beat Guarantee includes products you find online - as long as the item is identical and in stock. When assessing the PBG from online stores we also take into account the added cost of delivery to your location (if any). If the identical, in stock product can be purchased and delivered to your location via an online store for a total price lower than the one we are offering, we will beat that total price by 5%.

For further information please visit Office Connect store or contact us on 0800300055 and they will be able to assist you with your query.