1 Year Zebra OneCare Service Center Select. Includes Comprehensive Coverage. Check datasheet for regional availability Available in APAC only
The Zebra OneCare Essential Support Service is fundamental to ensure the end user’s deployment of Zebra technology is robust for its lifetime. It’s foundational to ensure any given solution will enable the expected business benefits, providing reliable and predictable service and support.
Zebra OneCare Essential customers will be able to build additional insight into their device support operation by procuring an optional reporting dashboard. The online tool provides customers with individual device repair metrics as well as consolidated charts providing repair tracking status.
New Features
24x7 Technical phone support – (Zebra OneCare Select only)Level 1 technical support (English only).
Device Diagnostic Service Easy to use on device application that will provide customers and help desk representatives with quick access to key device status information for ease of troubleshooting.
Service Reporting Dashboard (Included with Zebra OneCare Select. Optional service for Zebra OneCare Essential)
Customer will be granted on-line access to reports that provide repair status, which include unit identification, location, condition, and repair history of their Zebra assets.
User Assessment and Learning Service An on-line assessment questionnaire that helps customers evaluates the adoption of the technology/solution across their devices, with recommendations for additional learning opportunities.
SPECIFICATIONS
Trusted Retail & Online Store
Best products at best price
Office Connect is a retail and online store. It was established in 2018 and since then it has grown considerably in the Bay of Plenty and continuously growing in the other part of the country.
We have wide range of office consumables, stationery and technologies at competitive price. We always try our 100% to give best service and best match price and also guarantee to beat any price by 5% or more*.
Why Shop With Us
NZ owned & operated
That’s right, we are 100% New Zealand owned and operated with our team based in our Tauranga Retail store where you can reach us by phone, email & live chat.
Safe buying from a trusted company
Office Connect is a retail and online store has been operating for over 5 years. We are shipping thousands of items out every month across New Zealand.
Order status updates
If you place an order with us you will be updated by email when your order is processed to the warehouse through to your order shipping out .
We Dispatch same day.
If you place your order Monday-Friday, and provided the item is in-stock and payment has been confirmed by us by 2pm, we should be able to ship your order out the same day. Orders placed during a weekend or public holiday will be processed the next business day.
We have 7 day return policy
If you changed your mind or made an incorrect choice about a product? We can offer a 7 day return policy. All we require is that the product is unopened and the packaging is in its original new condition. This excludes any specially ordered items, software licenses and/or extended warranties.
We provide Secure online shopping
Our payment gateway is guaranteed secure so you can shop in confidence. We use Strip, Amex, Apple pay, Shop Pay Payment Express as our payment gateway provider for all credit card transactions which offers the industry standard protection for absolute security & privacy.
Price match Guaranteed
If you see the lower price somewhere else, please contact us to about the price match. Also we benefit from our great supplier relationships and buying power to always offer you great deals.
Great customer service
We have a proven record of excellent support and service. We’re real people, ready to help via phone, email and offer a live chat service so you can instantly chat online with our staff with any questions you may have. If you are still not sure, please check out our customer feedback page to see what real customers have to say about us.